Please refer to our Payment Options page on www.goldcoastpets.com.au for payment procedures and policies.

In the event of inclement weather or natural disaster, Gold Coast Pet Sitting’s representative is entrusted

to use best judgement in caring for pet(s) (unless instructed by client to do otherwise within their account information). If

circumstances beyond the control of Gold Coast Pet Sitting’s representative prohibit them from following

instructions, Gold Coast Pet Sitting’s representative will be held harmless for consequences related to

such decisions.

Gold Coast Pet Sitting’s representative agrees to provide the services stated within www.goldcoastpets.com.au as well as verbally in a reliable,

caring and trustworthy manner. In consideration of these services and as an express condition thereof,

the client expressly waives and relinquishes any and all claims against said Gold Coast Pet Sitting’s

representative except those arising from negligence or wilful misconduct on the part of Gold Coast Pet

Sitting’s representative.

Client understands this agreement also serves as an invoice and takes full responsibility for prompt

payment of all fees. A late charge of $25 per day after the third day from the conclusion of the contracted period will

be charged to the client if full payment has not been received. Full payment is required in advance or in

advance on a weekly basis or at the commencement of the contract (aka the first stay) unless otherwise

agreed upon between Gold Coast Pet Sitting and the client.

In the event of personal emergency or illness of Gold Coast Pet Sitting’s representative, client authorises

Gold Coast Pet Sitting’s representative to arrange for another qualified person to fulfil responsibilities as

set forth in this contract. It is at the discretion of Gold Coast Pet Sitting as well as the Client whether or not the Client will be notified in such a case.

Gold Coast Pet Sitting’s representative may allow a pet-sitter-in-training to accompany Gold Coast Pet Sitting’s representative on visits

and will supervise behaviour of all such additional Gold Coast Pet Sitting’s representatives and pet-sitters-in-training.

Gold Coast Pet Sitting’s representative is not to be held responsible in any way if pet is injured or

sickened by any hazard present in the home or yard of the client. In addition, Gold Coast Pet Sitting’s

representative and Gold Coast Pet Sitting is not responsible if pet escapes from back yard, due to inadequate fencing, if the

instructions to Gold Coast Pet Sitting’s representative include allowing pet to run free in said back

yard, etc.

In the event pet escapes from yard, Gold Coast Pet Sitting’s representative will exercise all reasonable

efforts to locate and return pet, including contacting local shelters, searching the

neighbourhood, and other procedures as recommended by the Queensland Lost Pet Register. (These services will be may be charged at $35 per hour rate. It is at the discretion of Gold Coast Pet Sitting to waive such charges. )

In the event Gold Coast Pet Sitting’s representative must retrieve escaped animal from a shelter or pound, client is

responsible for any fees incurred by Gold Coast Pet Sitting’s representative in such retrieval. In addition,

if any pet needs urgent veterinary care, client is responsible for all veterinary charges incurred as per the

veterinary release agreement.

Should Gold Coast Pet Sitting’s representative be bitten or otherwise exposed to any disease or ailment

received from animal(s) that the client owns which has not been properly and currently vaccinated, it will be the

responsibility of the client to pay all cost and damages incurred by Gold Coast Pet Sitting’s representative.

Client authorises this signed contract to be valid approval for initial and future services for any purpose

provided by Gold Coast Pet Sitting permitting Gold Coast Pet Sitting’s representative (and Gold Coast Pet

Sitting) to accept telephone, email, and other forms of reservations for service and to enter premises without

additional signed contracts or written authorisation.

Client agrees to contact Gold Coast Pet Sitting upon home arrival so that

Gold Coast Pet Sitting knows pets will be taken care of from that time on.

Client also agrees to contact Gold Coast Pet Sitting in the event of a delay of

arriving home & to pay (upon return) for any additional services added on,

due to a delay of client to return home on schedule.

I acknowledge that this release document was signed by me willingly and I certify that I am not a

minor, and I am free and able of giving such consent. If an undersigned is signing this form on behalf

of, or as an agent or employee of company/organization, the undersigned warrants that he/she has full

authorization to do so.

If you do not want Gold Coast Pet Sitting or its representatives taking photo(s) of your pets please inform us within your account information.

I, the client, have reviewed this Service Contract for accuracy and understand the contents of this agreement + agree with the Terms + Conditions as stipulated within this agreement and on the website at www.goldcoastpets.com.au

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